myDuncan is Duncan Aviation’s aircraft project management system that improves communication, efficiency and accessibility. View quotes, approve work, review log entries and track job progress in one place. This is your direct link to communicate with your project manager, customer account rep, inspector, or sales team member.
Fast, secure, and easy-to-use, myDuncan is available on most any device with an internet connection.
“I use myDuncan on an iPad and it is very easy to understand. It makes it easy to share project status with the aircraft’s owner and invoice control is quick and accurate.”
Colin Solley, Accountable Manager for Excellence Aviation Services Ltd in the United Kingdom
"We use myDuncan whenever we have a major maintenance event going on. Even though we are only 20 minutes away from the Duncan Aviation facility in Battle Creek, it’s still nice to be able to monitor and approve items remotely. It’s a great communication tool and a great way to keep track of the status/cost of your aircraft maintenance event.”
Greg Hamelink, Senior Manager of Flight Operations and Maintenance
Quotes lets you view and compare quotes, request schedules and approve agreements.
On-The-Fly Approvals help you track and manage items pending your review, complete with photos and parts options.
Component Status Tracking allows you to approve work and stay current on the progress of your repairs. View return-to-service documentation when the work is complete.
Log Entries are available for review as the job progresses. Make notes, mark what you’ve reviewed and what you want to follow up on later.
Job Status provides a project overview illustrating the progress of your job and a history of approved work. View a schedule of important milestones for your job.
Documents lets you reduce clutter from your inbox by choosing to retrieve your invoices online. You may also receive waybill tracking information for your shipments here.
Access to myDuncan is available to customers with open accounts and active projects at Duncan Aviation.
To request access, visit www.myDuncan.aero.